Missed and Cancelled Sessions

• Related Articles

• How to change the status of a Scheduled Session to a Missed / Cancelled Session.

  Clinical Directors accounts can change the status of a scheduled session to missed or cancelled by using the Backdate Feature. Behavior Analyst can complete this if enabled in Settings under Clinic Configurations.

• Target Status Report Missing Sessions

  The default view of the Target Status Report is set to show all active Team Members. If a former team member has completed a session with the Learner during the time frame selected and you wish to include their data simply check "Not in Team" to ...

• Schedule is blank

  If your schedule is blank on the Master Schedule, first look to see if you have the Published scheduled checked. Also check to see what filters you have selected (i.e., all locations, or just one, all types of sessions, all staff, all learners etc.) ...

• Reports

  Clinical Directors, Behavior Analysts and Therapist Admin are able to view Learner’s program reports. To learn more about these settings, please refer to the Permission Matrix. You can access these reports by clicking the ‘Reports’ tab in your ...

• How to make a Team member Inactive

  In this article, we will discuss how to make a Team Member Inactive. You can watch the video or follow the steps below Go to the Team Member. On the Team member’s Profile Page go to the toggle button labelled Active Team Member. Click on it to change ...